There have been lots of posts here about "floor time". (Here is one of mine. Here are several others)
Some (most?) agents hate it, some tolerate it, a few actually like it.
Regardless of your feelings, it DOES work. This just happened today:
My lovely bride does not enjoy floor time. At all. She was in the office, shuffling files or something. The floor shift ended at noon. The guy on shift HAD to leave, and Sam, the agent who was supposed to take over, was at lunch with the broker. Being the team player she is, Francy offered to man the phone until the lunchers returned.
Five minutes into it, the phone rings. It was an agent looking to refer a buyer from Minnesota.
Francy's taking them out Sunday to look at $400 - $500K homes.
Needless to say, when Sam got back from schmoozing with the broker, he was none too happy.
You never know when the floor phone is going to ring. If you're not there to answer it, someone will.

Floor time has also been called opportunity time. Opportunity to get a referral like Francy just received.
Sometimes floor time can be just sitting around but sometimes someone walks in and you can you can get a great buyer or seller. We take about 12 to 16 hours a month of floortime. You just never who will call or walk in.
Thanks Jay
My personal policy about floor, especially when I pick up someone else's is "Don't ask, Don't Tell." I'll even tell a white lie, "floor stunk." Hey, I don't want to know if someone got something good when I was supposed to be there.
I was on floor this am too. Showing a 770k home tomorrow and already showed a lease today.
Don't want your floor time? I DO!
Hope Sam's lunch was worth $15,000 in his mind!
I know it ain't over till it's over but anyways...
Jay,
First I want to thank you for always giving great advice and support! I know this how? I am a Point2 Agent as well, and see your contribution there. You keep giving the great advice and I will keep reading it! Thanks again, and floor time does work!
Floor Time:
I always come to my floor time with tons of work to do. If I get a call, it is a bonus. Never plan to make a living on the floor calls. I have sat many of a floor time shift, and the phone never rings.
HOwever, One morning, a couple came in and wanted to list their property. I was the only one in the office as it was a Saturday morning. I closed the office, and went to their property with them. In two days, I had it listed for 799K, and within a month, I also had the buyer. It went to closing and was a SWEET deal.
Just last week, a woman called and said " I want to list my house" I about fell off my chair. I went over that night and got the listing.
There have been more as well, but I consider these a big bonus.