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Template Sites – The Good, The Bad and The Ugly

One of my favorite bloggers, Real Estate Tomato, just penned a blog about duplicate content.  As is quite typical of the Tomato’s efforts, it was well written, chocked full of info and has already generated several comments.

Many of the comments center around “template sites”.  Maureen Francis & Dmitry Koublitsky (another great AR blogger) ask, “So there really is no such thing as a decent template site, right?  I don't mind creating my own content, but do I have to have a completely custom site in order to get somewhere?”

Since the Tomato somehow read my mind and shamelessly stole the idea I was working on, I shall attempt to answer Maureen & Dimity’s question here.

The short answer is there are decent template sites and you do not have to have a custom site to get somewhere. The long answer follows…

The Good: 

  • Template sites are cheap.  Compared to a custom site, template sites are a bargain. You can spend thousands of dollars (tens of thousands if you really want to) on a custom web site.  There are dozens of template site providers with products ranging from free to $150/month—and everything in between.
  • Template sites are easy to edit.  Most template providers provide “WYSIWYG” editors. (What you See is What You Get). You don’t HAVE to know HTML, CSS, AJAX or any of those cryptic, confusing and scary “programming” languages (though knowing a little HTML is a big plus).  Most custom sites will require you to know HTML, unless you pay for a WYSIWYG “back end”.  And yes, even with a custom site, you’ll need to add content to it, unless you pay a LOT for someone to do it for you.
  • Template sites can have a great support network. Some of the larger providers have user forums that can be a huge asset.  Point 2 and Advanced Access both provide forums and the large user bases mean there are many opportunities for learning and sharing.
  • Template sites can have unique features. Point 2 Agent has “Handshake Listings” – sharing user’s listings across multiple sites. They also use the power of a large user base to get listings syndicated on large national sites such as Yahoo, Google Base, Trulia, and more.

The Bad:

  • “Template sites all look the same”.  This comment comes up all the time.  And yes, there are only a limited number of “styles” that most template providers have. I can tell immediately if a site is an Advance Access, Superlative, Point 2, or homes.com site to name a few. But with the right provider, you can customize the appearance of a template site. I know for a fact there is not a Point 2 site in existence with a menu structure like ThompsonsRealty.com because I did it myself.  Search engines don’t really care what color your site is, nor do they care if the buttons are all the same shape. What search engines care about is content. Which leads us to…
  • Template sites are a lot of work.  By their very definition, template sites contain similar (actually identical) content.  The “boilerplate” site you first get with a template provider will have the same content as every other site they have. You MUST change this boilerplate language if you want to separate your site from all the others. Custom sites are not exempt from this either. A stagnant, never changing site--custom or not--will eventually suffer in the search engines.
  • You don’t “own” a template site. True, but if you change the content, you own that. And you should NEVER use a provider that owns your URL. I’ve changed providers before. It’s a pain, but you can move your content from one provider to another, so this isn’t as big a negative as some people make it out to be.

The Ugly:

  • If there is one possible major drawback to template providers it’s that you can get caught up in a “provider penalty”. Recently many Advanced Access sites took a pounding in Google.  Point 2 sites have been hammered by Yahoo.  Sometimes the search engines seem to decide if they penalize one, they penalize them all.  On the other hand, this can work the other way as well.  And even fully customized sites are often at the mercy of the search engines.

So to make what’s turned out to be a very long story short, you CAN have a great web presence with a template site.  I’ve seen many template sites at the top of Google for very competitive search terms. Yes, it takes work. Yes, you need to edit and add to the boilerplate site, but it’s entirely possible to turn a template site into a lead generating (hence income producing) machine.

29 commentsJay & Francy Thompson • August 24 2006 10:53PM

Comments

Your comment on Advanced Access taking a hit on google may not be true. I am sure some sites take hiots all the time ,I have not heard that. I have an AA site and it is still there in the generic searches. Sure you can tell its a templet site but does the consumer care if its got info they can use. www.neworleanscondos.net a templet site with modifications. 
Posted by Eric Bouler (Prudential Gardner,Licensed in La.) over 3 years ago
Well said Jay.  Our site is a perfect example.  It is a template from Advanced Access that ranks highly for dozens of competitive terms on different engines.  Your site is only going to be as good as the effort you put into, regardless of where it came from. - Charles
Posted by Jacqulyn Richey - Las Vegas Real Estate (Prominent Realty Group) over 3 years ago

Talk about turning lemons into lemonade... or should I say tomatoes into Bloody Mary's... 

Great post. Well organized and complete.

What about Z57?  Or do I dare open the can of worms? 

 --

I think that I am going to post the Fruit Word that verifies my comments at the bottom of every comment from now on:

Banana
 

Posted by Real Estate Tomato (Real Estate Tomato) over 3 years ago

Eric - I've read in several forums (and seen the results, or lack of) myself in both Google and Yahoo for SOME AA sites. I've heard AA even hired some uber SEO geek/master to help them out (which would be another "benefit" of template sites--their membership bases allows them to do things most custom providers can't.)  But it's certainly not every AA/P2 site that's affected.

Tomato - Thanks!!  And I have no bone to pick with Z57... I'm just not as familiar with them as I am P2 or AA. Now Superlative on the other hand, BIG, HUGE bone to pick with them!

 

--

Persimmon -- what the heck is a Persimmon any way. Anyone ever eaten one? 

Posted by Jay & Francy Thompson (Thompson's Realty) over 3 years ago
You`re right. Some of these companies should be banned.
Posted by Jenny Lozano (Florida List for Less Realty,Inc.) over 3 years ago

From what i've read, the AA sites that were affected had participated in link exchanges in hopes of increasing their SERP.  

My own site got punished last year for participating in a link exchange network.  I guess there are no shortcuts to good SEO.  Google will find you and you'll spend a lot of time getting back to where you were.

 Persimmons look like tomatos, but they are orange, not red.

 

 

-

apple 

Posted by Maureen Francis & Dmitry Koublitsky, SKBK Sotheby's - Metro Detroit (SKBK Sotheby's International Realty) over 3 years ago

Great post! I'm not real familiar with AA or Point2. We use A La Mode (Agent X Sites). We like it. We have the template but had someone create a custom banner so our site didn't look like everybody else's site.

Persimmon (also known as Sharon fruit).

OK, I got it! Sell your home with Sharon Simms (the Persimmon). UUMMM... maybe not.

Looks like I'm a banana.

Posted by Roxanne & Shannon Moore-Realtors, North Port FL (Re/Max Anchor Realty) over 3 years ago
I have an AA site and am fairly pleased.  There are some things, like adding RSS feed to my site so that it is "viewable" to the search engines, that I have been told I cannot do.  I can add RSS but in the script that only benefits visitors to my website who want to read it.  It does not help in my fresh content or SEO. I've thought about going custom for this reason but can't justify the expense or time just yet!
Posted by Sherri Wellborn (Keller Williams) over 3 years ago

Sherri - Your RSS experience with AA is *exactly* why it's really important to check out all the features of a template provider before you commit. Of course, you've got to KNOW you want a feature, and with something like RSS, it's entirely possible one wouldn't even know they wanted it. (Does that make sense?)

Every template provider implements things a little differently. Point 2 allows various types of RSS feeds to be integrated that ARE viewable by the search engines. Visitors can even get RSS feeds of listings, which is very cool. (though underutilized--for now).

It is however, very tedious to implement custom forms on a P2 site. Not impossible like a lot of people think, but tedious. (for those P2'ers out there, it CAN be done. See this for an example)

I wonder if Real Estate Tomato would be offended if I renamed my blog to Real Estate Persimmon? 

Posted by Jay & Francy Thompson (Thompson's Realty) over 3 years ago

As far as AA goes, the penalty much like that of Point2 was with Yahoo.  Google, aside from distant but painful memories of the "Florida" update has not been affected.  My AA site shows up on page one for all my major search terms . . . and has for a very, very long time.

Now to appease the SEO gods, "poo, poo, poo!"

Posted by Geri Sonkin (RE/MAX Hearthstone) over 3 years ago
Jay and Francy, great post and information, thanks for sharing.  I have a P2A site at www.christophersmithrealtor.com and have done my darndest to make it different from the other P2A websites, especially those of my own colleagues at Skogman Realty.  I know that I'm limited with the free site, but as business improves, I can move up to bigger and better sites!  Have a great weekend!
Posted by Christopher Smith (Traditions Real Estate) over 3 years ago

Jay, I also think you're mistaken as far as Google penalizing Advanced Access template sites. Yes, there is an issue with Yahoo - the same as P2A sites.

 In regards to limited styles - well, template sites always will be limited in styles because there is no way for online marketing company like AA or P2A to create that many completely different templates (AA has over 30K clients). And even when you took advantage of all the tools they give you and filled it up with your own and original content you still can make your design pretty unique, at least within AA (this is my custom CSS homepage on AA site c21myrtlebeach.com)

Sorry, RE Tomato, I don't have good experience with Z57.. may be it changed since then, but 2 years ago I wasn't happy with them at all. I had to get FTP access and do everything myself from scratch and forbid the agent to use online back-end since it was overwriting all my work by default.

Template based web sites are good if you have limited experience and webdev skills. You really need to look into flexibility, options and customer support. 

Posted by Max Chirkov (Phoenix Homes Team) over 3 years ago

Jay and Francy... you wouldn't dare... :)

Max-  I agree, for the agent that can roll up their sleeves and get into FTP'ing, graphic design, dreamweaver etc, the template sites are not a good match.  

But, if you are looking for a versatile, affordable, out-of-the-box solution, with wysiwyg editing and all the expected tools programs like Z, AA, and the rest are a great match.

--

Dream Caused by the Flight of a Bee Around a Pomegranate 

Posted by Real Estate Tomato (Real Estate Tomato) over 3 years ago

I have had a template site with Homeseekers for about 8 years. I'm constantly changing and upgrading it to make it appeal to users & to make it sticky. I don't know how my numbers compare to others, but it does more than pay for itself with new business.

My question is on the comments about Yahoo deleting sites that use directories. I recently added two directory links, plus, the Active Rain link to the bottom of my site. Does that mean that Yahoo will no longer list my site for specific keyword searches??

I'm still trying to learn about search engine placement, so any help on this will be appreciated.

Posted by Elaine Reese, REALTOR® in central Ohio (Real Living HER, Worthington Ohio) over 3 years ago

Elaine, there is no sertain answer to your question. Search Engines don't want you to do anything that you wouldn't usually do if they didn't exist. They want you to act naturally about your site - link to sources that you think would be useful to your visitors. As far as Yahoo deleting web sites for linking.. Yahoo didn't delete any sites in the matters mentioned above, but they did applied a penalty that probably devalues all the linking  that has been done on those site. There is a speculation that the problem is in a network that appeared after years of linking to each other and biggest part of them involve the same template based web sites - that's why AA and P2A got hit, as they were viewed as a link network for their clients. Which of course wasn't at the beginning.

Posted by Max Chirkov (Phoenix Homes Team) over 3 years ago

I have a site from Point2 and would offer anyone who would like an invitation to join to drop me a line.  We have invitationn we are allotted to give out.

Website:  www.kansascity-realestate.net

Posted by Template Sites over 3 years ago
I have Point2 for my website template.  I haven't had a chance to change all of the standard verbage, but was wondering how you were able to customize so much on your site?  Did you build the web pages outside of the site?  Do you pay for the professional or platinum version?  Thanks!
Posted by Jennifer Hummell (Skogman Realty) over 3 years ago

Jennifer -

I do have a Premium P2 site, but there is very little that's on my site that can't be done with the free level (Other than the number of pages - I have WAY more than the 15 pages the free level provides).

I did it all myself within the P2 system. Well, the drop down menus and the custom forms on my site require files to be hosted on a server outside P2, but that can also be done with the free version.

The upgrade from Standard (free) to Professional ($39/month) is WELL worth it. The Pro level allows 250 pages, and adds features like propsect management with drip emails.  The only reason I went from Pro to Premium is I was running into my 250 page limit (Premium allows unlimited pages).  But 250 pages is a LOT, and is far more than most real estate sites have.

P2 is *very* customizable. But it does take a significant amount of time. The return in lead capture is well worth it though, in my opinion.

For more about what the various levels of P2 offer, see HERE.

Posted by Jay & Francy Thompson (Thompson's Realty) over 3 years ago

You wrote: "If there is one possible major drawback to template providers it’s that you can get caught up in a “provider penalty”. Recently many Advanced Access sites took a pounding in Google."

A couple of years ago one of my sites (the only template one I had) was at the top of the search engines. Then, almost overnight, Google must've decided to punish the template provider because the site couldn't be found anywhere, using any search terms.  It was an iHouse2000 site.  The template provider may or may not have been actually "punished" but I didn't want to risk that that was the reason AND continue paying the monthly fee, so I dropped them.  The problem is, that the search engines actually punish the domain name, not the provider per se, so you may never be able to recover.

Posted by South Florida Real Estate • Leanne Paynter (HomesCo.com) over 3 years ago

1)  Yahoo should be shot for punishing the entire AA network.  Not all of us participated in the link exchanges that became such a problem.  I didn't, but was punished anyway.  Am still being punished and am not a happy lil camper over it. Perhaps Yahoo needs to look a little closer and only punish the actual offenders. And yes AA hired a big gun to "fix" the Yahoo problem quite some time ago.  So why the heck isn't it fixed yet?

2)Jay said;

"Template sites all look the same".  This comment comes up all the time.  And yes, there are only a limited number of "styles" that most template providers have. I can tell immediately if a site is an Advance Access, Superlative, Point 2, or homes.com site to name a few. But with the right provider, you can customize the appearance of a template site.

Are you aware that AA offers an Under Construction page where you can design your own custom homepage?  I did.  http://www.lauriemanny.com  I didn't like the fact that everybody's sites had the same few templates either and was getting tired of people copying mine.

 

 

Posted by Long Beach Ca Real Estate, Laurie Manny (Main Street Realtors Long Beach California) over 2 years ago

Hi Jay,

 I've admired your organized, tidy looking menus. Once I get further down the "to do" list for my site, I may have to ask for direction!

 

Orange. I just had one...

Posted by Beth Larsen, Sedona Arizona (RE/MAX Sedona) over 2 years ago

My Point2 site now holding Yahoo positions one and five for most competitive keyword string, "taos real estate".  Apparently any penalty is not Point2-wide or is over.

I also don't worry too much about the similarity with another site's style, unless they're a direct competitor.  Visitors are finding me via search to locate real estate in Taos, NM.  They really don't seem to care how my site looks within reason, as long as they find the information they want.

Posted by Jim Kimmons (RealEstate.About.com) over 2 years ago

Hi all:

 As a newbie, I am impressed with some of the customized free site some people did here. I think I will

start to mess around with the free level, get it customized to some level and be comfortable, and then

upgrade to the professional level.

One question, how to change the domain from xxx.point2agent.com to www.yourname.com doman?

Do you buy a domain from yahoo and then link to the p2a?  Buy I know it's not a simple link since I click

on some of the site and the xxx.yourname.com shows up at the address bar, not t he p2a.

 

Thanks

Keling Dun

Posted by Keling Dun over 2 years ago

Hi Keling,

The first thing you need to do is buy a domain name (www.whatever.com) from whomever you please. P2A sells them, and there are also many other vendors. I happen to have been using http://www.GoDaddy.com for a number of years. I like their service, they have a very easy to use web interface to manage your accounts and they have very reasonable rates. I'm sure P2A does a good job, too.

Once you have your domain name, log in to your P2A website Online Office and go to the Domains and eMail tab, then Domain store. There you can find instructions to either purchase a domain from P2A, or to point one you already own (change the domain name servers to P2A as the website host).

Very easy. It does take some time for the new domain to show up as live once you start the process (has to propagate across the web, approximately 1-2 days - doesn't matter who you buy it from, this is the case).

Posted by Beth Larsen, Sedona Arizona (RE/MAX Sedona) over 2 years ago

Whenever I need to create a new web site. I own 51. I always start with a template.

I have a link on my web site www.webtoolsforrealtors.com

The linked site usually charges about $63.00.

Posted by I have had great luck with templates about 1 year ago

Has anyone tried Superlative websites

Posted by darren about 1 year ago

Wow, I was surprised to see a comment on a post I wrote over two years ago!

Yes, I tried Superlative for a year. At the time (2004) it was a horrible site for doing very fundamental SEO tasks (such as setting the page titles independently on each page). Their downtime was awful (once, the back end was broken for over two weeks).

The sites used to render horribly in Firefox. At the time I was told "no one uses Firefox".

Well, they do now. And last I saw some of their templates still look bad in Firefox.

Maybe these things have changed. They do make pretty sites, but there is a LOT more to a successful website other than being pretty.

Personally, I'll never use them again.

Posted by Jay Thompson about 1 year ago

All the website companies basically suck.  Get yourself a blog, populate it, slap a static front page on it and wham.............you have a website that matters.  www.lauriemanny.com - thats what I did.  Got sick and tired of the BS the website providers were doling out.  Took my old URL, moved it and dumped the site.  3 months into it now and am raging all over the top of the engines in the neighborhoods with breakout results on the shorttail.  It doesn't get better than that for a secondary site. 

Posted by Long Beach Ca Real Estate, Laurie Manny (Main Street Realtors Long Beach California) about 1 year ago

Very informative post.  I've started using Point 2 Agent Professional and i'm really impressed with the internal infrastructure.  It's still a template but a great one at that.  Like you said make sure you updated your pages that have there prefilled pages.

Posted by Green Bay Homes Greg Dallaire (Micoley and Company Realtors) about 1 year ago

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